I can't seem to find my order confirmation or access codes.

Created by Kalodu Helpdesk, Modified on Tue, 18 Apr 2023 at 10:55 AM by Kalodu Helpdesk

If you think you did not receive the order confirmation/ access , do check your junk/ promotion/ social media folders. The confirmation order might be in one of these folders.


If you did not receive your confirmation order after 24hrs, please contact us by raising a ticket and let us know your problem. We will get back to you within 3-5 working days.


When raising a ticket, please ensure you provide us with as much details as possible to aid us in helping you.


To raise the ticket, please CLICK HERE.


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